Text or Call
727-214-5555
(Open 9am - 8pm)
Email Us
support@WatersportsNow.com
We answer 7 days a week — usually within minutes!
Do I need kayaking experience?
No experience is necessary! Our kayaks are beginner-friendly and we provide a safety orientation and instructional video prior to launch. Most of our guests are first-time paddlers.
What is the weight limit for the kayaks?
Each double kayak has a combined weight limit of 385 lbs. If your party includes two individuals who together exceed this limit, please notify us within 1 hour of booking so we can make alternate arrangements. Single kayaks are only provided in these cases or for odd-numbered groups (3, 5, etc.).
Can I request a single kayak?
Yes — single kayaks may be assigned for safety (if the combined weight exceeds 385 lbs) or for odd-numbered parties.
Are children allowed?
Yes! Children ages 3 and up are welcome. We provide child-size cushions and life jackets. Children under 3 years old are not permitted.
Are pets allowed?
Unfortunately, no pets are allowed due to insurance and safety policies.
Do I need to know how to swim?
No. Life jackets are provided for all participants, and our kayaks are extremely stable and unlikely to tip.
What should I wear?
Wear comfortable casual clothing — you do not need a bathing suit. In warmer months, water shoes or sandals are recommended. During cooler months, long sleeves, pants, and a light jacket are appropriate. You may want to bring a towel for minor paddle drips.
Will I get wet?
Most guests stay dry except for light splashes from the paddle. You can step directly into your kayak without getting your feet wet on most days.
What should I bring?
• Fully charged phone (for safety & photos)
• Towel (optional, for paddle drips)
• Plastic bag or dry pouch for your phone
• Water shoes (recommended)
Are there restrooms available?
Some launch sites may have restrooms, but we recommend using a restroom before arriving as availability and conditions are not guaranteed.
Can I bring food or drinks?
We recommend no food during rentals. Non-alcoholic drinks are okay in a secure bottle. Alcohol is not permitted.
What if I’m running late?
We operate on a strict schedule and cannot delay start times. No refunds for late arrivals. Please text us ASAP if you’re delayed — we’ll try to help if possible.
What if there’s bad weather?
We monitor the weather closely. If we must cancel due to weather, you’ll receive a text and can reschedule or get a full refund.
How will I receive updates?
We send important updates via text, so make sure your phone number is correct at booking. Check messages the day of your rental.
Can I add more people to my reservation?
Yes, if space is available. Text 727-214-5555 to make changes.
Do you provide safety gear?
Yes — every rental includes life jackets, paddles, and all required safety equipment.
What is the maximum group size?
We can accommodate up to 20 people. For larger groups or discounts, text us!
Do you offer gift cards?
Yes! Gift cards are available on our website. Just include the recipient’s name & phone number when purchasing.
Are tips required?
Tips are never required, but always appreciated by our team for great service